Welcome to Manipol Physio Hub. We are committed to delivering high-quality physiotherapy, rehabilitation, and medical equipment that meets professional healthcare standards. This Warranty Policy explains the warranty coverage, terms, conditions, exclusions, and claim process for products purchased from Manipol Physio Hub. By purchasing our products, you agree to the terms outlined in this policy.
At Manipol Physio Hub, customer satisfaction and product reliability are our highest priorities. We carefully source and supply quality physiotherapy and medical equipment for hospitals, clinics, rehabilitation centers, sports facilities, healthcare professionals, and home care users.
Every product undergoes quality inspection before dispatch. However, in the unlikely event of a manufacturing defect, we provide warranty support according to the terms described below.
Warranty coverage applies only to manufacturing defects and workmanship issues under normal operating conditions.
Depending on the product category, warranty periods may vary. The warranty duration mentioned on the product invoice, warranty card, or manufacturer's documentation shall be considered final.
The warranty generally covers:
Warranty may be available for products including but not limited to:
Coverage depends on the individual product warranty offered by the manufacturer or supplier.
Warranty periods vary according to product type and manufacturer.
The warranty period begins from the original purchase date mentioned on the invoice.
Customers should retain:
These documents may be required when requesting warranty service.
Some products may require warranty registration.
Where applicable, customers should register the product using the information provided during purchase.
Failure to register products that require registration may affect warranty eligibility.
Subject to inspection and approval, warranty service may include:
Repairs or replacements will be provided only after verification of the reported issue.
The warranty does not cover:
Warranty becomes void if:
Certain medical equipment requires professional installation.
Where installation services are recommended or mandatory:
Regular maintenance helps maximize equipment life.
Customers are responsible for:
Failure to maintain equipment properly may affect warranty coverage.
If you believe your product has a manufacturing defect:
Contact Manipol Physio Hub Customer Support.
Provide:
Share supporting documents including:
Our technical team will review the claim.
Additional troubleshooting steps may be requested before approving warranty service.
If approved, customers will receive instructions regarding:
Returned products are inspected by our technical team.
Inspection determines whether the issue is caused by:
Only manufacturing-related defects qualify for warranty service.
Where possible, products will be repaired rather than replaced.
Repairs may include:
All repairs use compatible or manufacturer-approved replacement parts whenever available.
If repair is not feasible, Manipol Physio Hub may provide:
Replacement decisions remain at the discretion of Manipol Physio Hub and the product manufacturer.
Customers may be responsible for shipping products to the designated service center unless otherwise specified.
If the warranty claim is approved, return shipping arrangements will be communicated by our support team.
Customers are advised to package equipment securely to prevent transit damage.
Manipol Physio Hub shall not be liable for:
Our liability is limited to repair, replacement, or service covered under the applicable warranty.
Our technical support team is available to assist customers with:
Some issues can be resolved remotely without returning the product.
Customers should:
Manipol Physio Hub reserves the right to update or modify this Warranty Policy at any time without prior notice. Updated versions will become effective immediately upon publication on our website.
Customers are encouraged to review this policy periodically for the latest warranty information.
For warranty claims or technical assistance, please contact:
Manipol Physio Hub
Phone: +91 85277 48553
Email: manipolphysio1999@gmail.com
Address:
BUILDING NO. 388, 1ST FLOOR, MARBLE MARKET, NEAR TULARAM PUBLIC SCHOOL, MANGOL PUR KALAN, DELHI – 110085
Our support team will make every effort to resolve your warranty concerns promptly and professionally.
